Privacy Policy


PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY AND PAY ATTENTION TO THE RESPECTIVE DEFINITIONS.

This Terms of Use is generated by a computer system and does not require any physical or digital signatures. These terms and conditions (“Terms”) and the privacy policy (“Privacy Policy”) (collectively “Terms of Use”) establish the rules, terms, and conditions applicable to the use of Zyxon Rummy by
ZYXON TECHNOBOT PRIVATE LIMITED, as may be amended from time to time.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

IF YOU DO NOT FULLY UNDERSTAND AND AGREE TO ALL OF THE FOLLOWING TERMS OF USE, OR THE PRIVACY POLICY, PLEASE DO NOT USE THE SERVICE OF ZYXON RUMMY. YOUR COMMENCEMENT OF, OR CONTINUED USE OF THE SERVICES, OR REGISTRATION OF YOUR ACCOUNT ON ZYXON RUMMY INDICATES THAT YOU ACKNOWLEDGE RECEIPT AND SUFFICIENCY OF THESE TERMS AND CONDITIONS AND AGREE TO BECOME A PARTY TO AND BE BOUND BY THIS TERMS OF USE. PLEASE READ THE FOLLOWING TERMS CAREFULLY; IF YOU DO NOT FULLY UNDERSTAND AND AGREE TO ALL TERMS AND CONDITIONS, DO NOT CLICK THE “AGREE” BUTTON, AND YOU MAY NOT REGISTER OR LOG IN TO YOUR ACCOUNT ON ZYXON RUMMY OR ACCESS THE SERVICES FURTHER. BY CLICKING THE “AGREE” BUTTON AND LOGGING IN, YOU CONSENT TO BE BOUND BY THESE TERMS AND CONDITIONS. YOUR CONTINUED USE OF THE SERVICES MEANS THAT YOU ACKNOWLEDGE, ACCEPT, AND AGREE TO ALL OF THE FOLLOWING TERMS AND CONDITIONS.

General View
We understand how important it is to keep your personal information confidential, safe, and discrete. This Privacy Policy informs you of the information we collect when you use Zyxon Rummy Services and what information may be shared by companies cooperating with us, if any. This Privacy Policy, as part of our Terms of Service, describes the overall policy of Zyxon Rummy (referred to below as “Zyxon Rummy”, “we”, “us”, and “our”), explaining how we collect and process information when you use Zyxon Rummy. For your better information, this Privacy Policy may be updated periodically, and WE SINCERELY REMIND YOU TO READ THE CONTEXT CAREFULLY AND THOROUGHLY.

  1. Terms Connotation

1.1 “Information” means any non-confidential, confidential, non-personal, and/or personally identifiable information or other information provided to Zyxon Rummy during your use of Zyxon Rummy. Details of the information processing on Zyxon Rummy are further provided under Zyxon Rummy’s Privacy Policy.

1.2 “Authority” shall mean any union, national, state, local, or other governmental, statutory, administrative, regulatory, or self-regulating authority, agency, or instrumentality having judicial or administrative jurisdiction over the relevant matter.

1.3 “Content” shall mean all data, text, files, information, usernames, images, graphics, photos, profiles, contact details, audio and video clips, sounds, musical works, other works, applications, links, news, views, updates, articles, reviews, or comments provided, generated, created, uploaded, or shared by users or communication between users on Zyxon Rummy.

1.4 “Affiliate” shall mean any Person who directly or indirectly controls, is controlled by, or is under the common control of Zyxon Rummy. The term “Control” refers to the possession by a Person or a group of Persons acting in concert, directly or indirectly, of the right to direct or cause the direction of the management and policies of another Person, whether through the board of directors or ownership of voting rights by such other Person, by the Articles of Association, contract, or otherwise. A Person or a group of Persons acting in concert shall be deemed to be in control of a body corporate if such Person or group of Persons is in a position to appoint or appoints the majority of the directors of such body corporate.

1.5 “Internal Service Provider” shall mean reputable logistics or any back-end service providers of Zyxon Rummy appointed by Zyxon Rummy that will provide various services required to run operations of Zyxon Rummy, for example, to facilitate or outsource one or more aspects of the business, product, and service operations provided on Zyxon Rummy, including search technology, discussion boards, payments, affiliate and rewards programs, co-branded credit cards, maintenance services, database management, etc.

1.6 “Intellectual Property Right” shall mean any patent, trademark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, technical know-how, trade secret, and other confidential information, rights in the nature of any of these items in any country, and rights to sue for passing off or other similar intellectual or commercial right (in each case whether or not registered) and registrations of and applications to register any of them.

1.7 “Losses” shall include, without limitation, losses, liabilities, actions, suits, claims, proceedings, costs, damages, judgments, amounts paid in settlement, and expenses, etc.

1.8 “Law” shall mean all applicable statutes, enactments, acts of legislature, laws, ordinances, rules, bylaws, regulations, notifications, guidelines, policies, directions, directives, and orders of any government and/or any Authority.

1.9 “Pay Facility” means the automated electronic payment or collection and remittance facility provided by Zyxon Rummy to users to facilitate payments for paid services of Zyxon Rummy directly through banks or indirectly through third-party payment gateway facility providers.

1.10 “Service Charges” means any fees charged to you by Zyxon Rummy for the use of Zyxon Rummy wholly or partially or for select services, as notified on Zyxon Rummy from time to time.

1.11 “Policies” shall mean and include the privacy policy, rules, and policy of the third-party Payment Facility, and any other policies of Zyxon Rummy as amended, provided, or communicated to you from time to time.

1.12 “Services” shall mean the services rendered by Zyxon Rummy, such as online multiplayer play, in accordance with applicable Law.

1.13 “Person” shall mean and include any individual, legal entity, company, body corporate, partnership firm, association, limited liability partnership, or proprietorship, whether incorporated or not.

1.14 “User(s)” shall mean a user of Zyxon Rummy.

  1. Common Terms

2.1 Zyxon Rummy reserves the right to modify the application and/or alter these terms, provisions, and/or Policies from time to time according to the development of technology, business operations, legitimate environment, or other situations in necessity. The amendment, modification, alteration, or any change stipulated hereto (“Amendment”) shall become an integral part of these Terms of Use, with equal legal effect. Though Zyxon Rummy may notify you of such Amendments by making in-app public notices, WE RECOMMEND YOU TO REVIEW THESE TERMS OF USE PERIODICALLY FOR THE MOST UP-TO-DATE VERSION. Your continued use of Zyxon Rummy means your consent to such Amendments.
2.2 These Terms contain rules and regulations, policies, notifications, covenants, and agreements applicable to any Person who may access or use the mobile application “Zyxon Rummy” as modified and updated from time to time, and You hereby agree and acknowledge to be bound by the Terms of Use.
2.3 In order to use Zyxon Rummy, you need to be 18 (eighteen) years of age or older. Zyxon Rummy may only be used or accessed by such Persons who are of full capacity for civil conduct. If you access or use Zyxon Rummy by providing false representation on your age, you and your guardians shall undertake the consequential liabilities of doing so as per the applicable laws and regulations, and Zyxon Rummy shall be discharged of the legal consequences. Notably, if You are a natural person and you are a minor, please read and accept these Terms of Use, and access and use Zyxon Rummy under the supervision of your natural or appointed guardian. Minors shall have restrained access to and use of Zyxon Rummy within a reasonable scope. You fully understand that Zyxon Rummy shall not be liable for the review or confirmation of the foregoing matters under this provision.

  1. Registration and Account

3.1 You may choose to register and create an account on your own by creating a username and password and providing your mobile number to access comprehensive functions and Services on Zyxon Rummy.

3.2 You hereby agree and acknowledge that Zyxon Rummy will grant access to any person who has obtained your username, phone number, and password in the same manner as it would have granted access to you, and you shall be responsible for all activities conducted through your account in your name.

3.3 You are solely responsible for maintaining the secrecy and confidentiality of your account details including your username, mobile phone number, password, and other information. You are fully aware that you are also solely responsible for the consequences of granting use by a third-party of your account, directly or indirectly.

3.4 You acknowledge and agree that the information you provide when registering your account is true, accurate, complete, legal, and in effect.

3.5 You shall immediately notify Zyxon Rummy of any actual or suspected unauthorized use of your account. Although Zyxon Rummy, its management team, shareholders, employees, associates, contractors, or agents (“Personnel”) shall not be responsible in any manner for any Losses occurring from any unauthorized use of your account due to your deliberate or negligent breach of keeping the secrecy of your account information, you may be liable for the losses of Zyxon Rummy or such other parties as the case may be, due to any unauthorized use of your account.

3.6 Except as otherwise provided by other Policies of Zyxon Rummy, you agree that the sole purpose of registering on or using Zyxon Rummy is to be a user to enjoy the Services provided by Zyxon Rummy, and you shall not use Zyxon Rummy in any manner for any illegal purpose under applicable Law.

  1. Usage of the Service

Zyxon Rummy grants you access to it to use and enjoy the Service, provided that you comply with the following terms and conditions:

4.1 You are responsible for all telecom carrier’s data plan and other fees and taxes associated with your use of our Services, if any. Zyxon Rummy may charge you for our Services, including applicable taxes. We do not provide refunds for our Services, except as required by law.

4.2 If you provide any information that is untrue, inaccurate, not current, or incomplete, other than those you provide when registering your account, or Zyxon Rummy has reasonable grounds to believe that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with these Terms of Use, Zyxon Rummy reserves the right to indefinitely suspend or terminate or block Your use or access to Zyxon Rummy in any manner whatsoever. Should any other Person act upon such untrue, inaccurate, not current, or incomplete information provided or verified by you, Zyxon Rummy and its Personnel shall not be liable for any damages, losses, direct, indirect, immediate, or remote, interests, or claims resulting from such information to you or to any third party. You hereby indemnify and agree to keep harmless Zyxon Rummy in accordance with the Indemnity clause contained in these Terms of Use.

4.3 You must not (or assist others to) access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, servers, systems, our users, or others, including that you must not directly or through automated means:

(i) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services;

(ii) send, store, or transmit viruses or other harmful computer code through or onto our Services;

(iii) gain or attempt to gain unauthorized access to our Services, servers, or systems;

(iv) interfere with or disrupt the integrity or performance of our Services;

(v) create accounts for our Services through unauthorized or automated means;

(vi) collect the information of or about our users in any impermissible or unauthorized manner;

(vii) sell, resell, rent, or charge for our Services; or

(viii) distribute or make our Services available over a network where they could be used by multiple devices at the same time;

(ix) use any robot, spider, other automated device, or manual process to monitor or copy any content from Zyxon Rummy; and

(x) attempt to or circumvent or manipulate any of the other obligations imposed by these Terms of Use and/or Zyxon Rummy Policies.

4.4 You agree not to take advantage of Zyxon Rummy’s Services for commercial use, such as the sale of access to Zyxon Rummy, sale of in-app advertising, sponsorship, or promotion opportunities on Zyxon Rummy, etc., without prior written consent from Zyxon Rummy. You shall never copy, distribute, exchange, modify, sell, or transmit anything from Zyxon Rummy, including but not limited to the Services on Zyxon Rummy, except as permitted in advance by Zyxon Rummy and applicable Law.

4.5 You should not access Zyxon Rummy by or through any technology simulating a real user or automated system, and such technology includes, without limitation, robots, spiders, or offline readers that access Zyxon Rummy in a repetitive manner more frequently than a human being can physically produce within such a time period.

4.6 You acknowledge and agree that you will not share, distribute, modify, reproduce, transfer, or otherwise commercialize the Content that you are not authorized to on Zyxon Rummy, directly or indirectly, in-app or through other distribution channels (including but not limited to websites, apps, or media), without Zyxon Rummy’s prior written consent.

4.7 You confirm that you will have no ownership towards the Props or the broadcasting videos you subscribe to, the virtual gift Zyxon Rummy sends you, or other derivative items on Zyxon Rummy (the “Derivative Items”); and you shall only use such Derivative Items on the Zyxon Rummy platform. Zyxon Rummy is entitled to withdraw the Derivative Items as necessary without cause and without procuring your prior consent; you understand and agree that Zyxon Rummy bears no liability with respect to the withdrawal of the Derivative Items.

4.8 You agree to the advertising or commercial activities on Zyxon Rummy when using the app, including but not limited to banner advertisements, open-up advertisements, commercial activities, or advertisements in the videos, etc. You accept to receive commercial information through information push, in-app publication, message, or other reasonable methods; notwithstanding, Zyxon Rummy respects your privacy and will ensure to maximize your user experience.

  1. Account Termination Policy

5.1 Zyxon Rummy is entitled to suspend or terminate your account if you provide, or Zyxon Rummy has reasonable grounds to believe that you provide, untrue, invalid, or inaccurate account details.
5.2 Zyxon Rummy reserves the right to decide whether to suspend or terminate your account if it is reasonable for Zyxon Rummy to believe that the Content you generate, create, upload, comment, or share on Zyxon Rummy is illegal, obscene, pornographic, or infringes on third-party rights.

  1. Our Services

6.1 “Cash Game” are Games that require the participant to have a certain minimum cash balance in their user account to participate. All other Games offered on the website and app are defined as Non-Cash Games.
6.2 You may only use the Services to Play Cash Games (as defined below) if you are 18 years of age or older. Access to our Services or any part thereof may be restricted by us from time to time at our sole discretion. You confirm that you are not accessing the Services to play Cash Games from outside India or from the States of Assam, Odisha, Telangana, Sikkim, Arunachal Pradesh, Andhra Pradesh, and Nagaland in India for accessing and the Zyxon Rummy App.
6.3 All tournaments, promotional Games, practice games, and cash games organized on the Website or App are collectively referred to as “Games.” The rules applicable to each type of Game are provided under the Help section on the respective Website and App.
6.4 We charge service charges for Cash Games, which may vary depending on the nature of the Cash Game and are subject to change from time to time. Non-Cash Games are offered free on the website and app but may be subject to entry restrictions in some cases. Service charges charged by us are inclusive of all applicable taxes, including GST.
6.5 Prior to adding cash to your user account or participating in Cash Games, you shall be responsible for satisfying yourself about the legality of playing Cash Games in the jurisdiction from where you are accessing Cash Games. If you are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are not accessing any Website from a permitted jurisdiction, you are prohibited from participating in Cash Games on the website. In the event of such a violation, your participation in Cash Games will be deemed to be in breach of the Terms, and you will not be entitled to receive any prize that you might win in such Cash Games.
6.6 You represent that you are 18 years of age or older to participate in any Game and are otherwise competent to enter into transactions with other users and us. You are aware that participation in the Games organized by us (“Activity”) may result in financial loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation, including all risk of financial loss. You agree to indemnify and hold us, our employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity.
6.7 You understand and agree that you are solely responsible for all content posted, transmitted, uploaded, or otherwise made available on the Portal by you. All content posted by you must be legally owned by or licensed to you. By publishing any content on the Website, you agree to grant us a royalty-free, worldwide, non-exclusive, perpetual, and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform your content and to use such content in any related marketing materials produced by us or our affiliates. Such content may include, without limitation, your name, username, location, messages, gender, or pictures. You also understand that you do not obtain any rights, legal or equitable, in any material incorporating your content. You further agree and acknowledge that we have the right to use in any manner whatsoever all communication or feedback provided by you.
6.8 We are legally obliged to deduct tax at source (TDS) on winnings of more than 10,000/- in a single tournament, a single Pool Rummy game, or a single Points Rummy game on mobile application, as the case may be. In these cases, you will be required to furnish your Permanent Account Number (PAN) duly issued to you by the Income Tax authorities if you have not already done so. TDS at the rate of 30%, or such other rate as may be prescribed by law at the relevant time, will automatically be deducted from such winnings, and the rest will be credited to your Zyxon Rummy user account. Withdrawal of these winnings will only be permitted upon your providing your correct PAN details. These limits and rates are subject to change as per the prevailing rules and regulations. Our obligation in this regard is limited to deducting TDS as required by law and providing you with an appropriate certificate of tax deduction. We neither advise you nor shall in any manner be responsible for your individual tax matters. We reserve the right to verify your PAN from time to time and to cancel any prize should your PAN be found inconsistent in our verification process.

  1. Intellectual Property Belongings

7.1 Zyxon Rummy reserves the right to remove Content alleged to be infringing without prior notice, at our sole discretion, and without liability to You. We will respond to notices of alleged infringement that comply with applicable law and are properly provided to us. If you believe that your Content has been copied in a way that constitutes copyright infringement, please report this at Info@zyxonrummy.online. You acknowledge that Zyxon Rummy owns all right, title, and interest in and to the App, including all intellectual property rights therein. Zyxon Rummy’s IP Rights are protected by applicable laws. Accordingly, you agree that you will not copy, reproduce, alter, modify, or create derivative works from Zyxon Rummy.
7.2 To operate and provide our Services, you grant Zyxon Rummy a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform the Content in connection with the Services. The rights you grant in this license are for the limited purpose of operating and providing our Services, including, without limitation, promoting the Content for your benefit in or through other media formats or channels.
7.3 We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Services, our trademarks, icons, logos, and other marks, subject to and in accordance with these Terms of Use. This license is for the sole purpose of enabling You to use our Services in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.

  1. Third Party

You acknowledge and agree that Zyxon Rummy might contain links leading you to other websites/apps or sources (the “Third-party Links”), and Zyxon Rummy has no control over the activities or contents on the landing pages of such Third-party Links. Thus, Zyxon Rummy is not liable for the contents or activities carried out on the landing pages of the Third-party Links. We recommend you carefully review the respective Terms of Use and Privacy Policy of such Third-party sources when you leave Zyxon Rummy by clicking the Third-party Links and jump to the landing pages.

  1. Privacy Policy and Information Disclosure

9.1 Our Privacy Policy describes what kind of information we collect, and how we handle the information You provide to us when You use Zyxon Rummy. You understand that through your use of the Services, you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the storage, processing, sharing, and use of this information, and the protection policy by us.
9.2 Zyxon Rummy views the protection of users’ privacy as a very important community principle. Zyxon Rummy clearly understands that the information provided by you, personal or non-personal, is one of the most important assets to Zyxon Rummy. Zyxon Rummy stores and processes the information provided by you that is protected by physical as well as reasonable technological security measures and procedures in compliance with applicable Law.
9.3 Zyxon Rummy may need to disclose your personal and other information or Contents provided by you when required by law or the competent governing bodies, in relation to compliance with a court order, ongoing judicial proceeding, administrative proceeding, or any other legal process or request to Zyxon Rummy brought in any country/region where Zyxon Rummy carries out business, or to exercise Zyxon Rummy’s legal rights or defend against legal claims.
9.4 YOU ACKNOWLEDGE AND AGREE THAT Zyxon Rummy may also disclose your personal and other information you provide to another third party as part of a re-organization or an investment into the Company or a sale of any or substantially all of the business of the Company. Any third party to which Zyxon Rummy or its shareholders transfer or sell Zyxon Rummy’s shares or assets will have the right to continue to use the personal and other information that you provide.

  1. Warranty Disclaimers

YOU ARE FULLY AWARE THAT Zyxon Rummy IS A MOBILE PLATFORM FOR MULTIPLE-PLAYER MOBILE GAMES, SO YOUR USE OF THE SERVICES ON Zyxon Rummy SHALL BE SOLELY AT YOUR OWN RISK. Zyxon Rummy, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF. Zyxon Rummy MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF THE CONTENTS ON Zyxon Rummy OR CONTENT FROM ANY WEBSITE/RESOURCE OR LINKED TO Zyxon Rummy AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/ALL FINANCIAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY; AND/OR (VI) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THE SERVICES. Zyxon Rummy DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR PROVIDED BY ANY THIRD PARTY THROUGH Zyxon Rummy OR THROUGH HYPERLINKED IN ANY ADVERTISING PLACEMENTS ON Zyxon Rummy. YOU ACKNOWLEDGE THAT Zyxon Rummy WILL NOT BE A PARTY TO OR IN ANY WAY BE LIABLE FOR MONITORING THE TRANSACTION, IF ANY, BETWEEN YOU AND ANY OTHER USER OF Zyxon Rummy OR ANY THIRD PARTY, WHERE SUCH TRANSACTION IS NOT PART OF THE SERVICES PROVIDED BY Zyxon Rummy.

  1. Limitation of Liability

In no event shall Zyxon Rummy, its officers, directors, employees, or agencies, affiliates, service providers, and Internal Service Providers be liable for any direct, indirect, incidental, punitive, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising (in any manner whatsoever) out of or in connection with (i) errors, mistakes, omissions, or inaccuracies of Content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of Zyxon Rummy; (iii) any unauthorized access to your secure servers and/or all personal information therein; (iv) any interruption or cessation of use or Services on Zyxon Rummy; (v) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our servers by any third party; (vi) any loss or damage incurred as a result of your use of the Services; and/or (vii) any delay, failure, interruption, or errors in connection with the Pay Facility, whether based on warranties, contracts, torts, or any other legal theory, and whether or not Zyxon Rummy is advised of the possibility of such damages. The limitation of liability under this provision shall apply to the full extent permitted by applicable Laws.

  1. Payment for Services

12.1 Zyxon Rummy may include commission fees and virtual props (“Props”) which can be bought by the users when using Zyxon Rummy for Cash Games. Users will use real money to buy Zyxon Rummy Props in accordance with the rules, policies, and processes of the Zyxon Rummy Props system, and then use Props to support the recorded/broadcasting videos they like. Before users start using the Props, Zyxon Rummy will give the user clear instructions, and after users confirm their willingness to pay and use the Props, Zyxon Rummy will proceed with the payment process through the Pay Facility in accordance with the rules, policies, and processes set forth. If you refuse or choose not to follow the instruction of payments, it shall be deemed that you do not confirm your willingness of paying and use of the Props, and you will not be able to use such Props.
12.2 To enable users to use paid Props, Zyxon Rummy will utilize and facilitate a third-party Pay Facility in the App. The third-party Pay Facility enables automated collection and remittance services. The third-party Payment Facility shall be incorporated in Zyxon Rummy, and the rules and policies of such third-party Payment Facility will constitute an integral Policies of Zyxon Rummy.
12.3 You agree and accept that Zyxon Rummy is neither acting as trustee nor acting in a fiduciary capacity with respect to the Props Services in consideration of providing the third-party Pay Facility for facilitation of your subscription of the Props.
12.4 Player funds are held in trust by us in specified bank accounts. Zyxon Rummy keeps all players’ funds unencumbered which will be remitted to you in due course subject to the terms and conditions applicable to the withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, your claims on the deposits will be given preference over all other claims to the extent permissible by law.
12.5 Zyxon Rummy can cancel a transaction at any point solely at our discretion, in which case, if the payment is successful, the transaction will be reversed, and the money credited back to your payment instrument.
12.6 Credit card, Debit card, prepaid cash cards, and internet banking payments are processed through third-party payment gateways. Similarly, other payment modes also require authorization by the intermediary that processes payments. We are not responsible for delays or denials at their end, and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with adding cash, a complaint may be sent to us following the complaints procedure provided in the “Complaints and disputes” section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games.

  1. Withdrawal

13.1 You may withdraw your winnings by means of either an online e-wallet, UPI account, or an electronic bank account to transfer the amount of winnings.
13.2 You agree that all withdrawals you make are governed by the following conditions:
Zyxon Rummy can ask you for KYC documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete.
You can choose to withdraw money from your user account at any time, subject to bonus/prize money withdrawal restrictions, by notifying us of your withdrawal request. Bonuses (except Bring a Friend bonus) and promotional winnings are subject to withdrawal restrictions and can only be withdrawn on fulfilling some preconditions, one of which is that you have made at least one cash deposit on the Portal and thereafter played at least one Cash Game.
Once notified, post verification of the withdrawal request, we may disburse the specified amount by cheque or electronic transfer based on the mode of withdrawal selected by you. We shall make our best efforts to honor your choice on the mode of withdrawal but reserve the right to always disburse the specified amount to you by cheque. In case of non-availability of your bank account details, the Company may require you to provide those details to process the refund/withdrawal. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to your user account.
Withdrawals attract processing charges as per the prevalent policy. You may be eligible to make one or more free withdrawals in a month depending on various factors including your club status, the amount of withdrawal, or the mode of withdrawal. In the event that you do not have an adequate amount in your user account to pay the processing charge, your withdrawal will not be processed at that time. You may request a free withdrawal subsequently if you become eligible for the same at such time.
We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for delays in remitting payments to you from your user account.
To be eligible to win a prize, you must be a resident of India and accessing the Services of Zyxon Rummy from India.

  1. Report of Grievance

In case of any grievance, objection, or complaint on your part with respect to Zyxon Rummy, other users of Zyxon Rummy, including any complaints or inquiries about the measures Zyxon Rummy has taken with respect to your use of Zyxon Rummy, you should promptly raise such grievance or complaint to our designated email address for grievance receiving at Info@zyxonrummy.online and provide us with all necessary information and/or documents to enable Zyxon Rummy to try and resolve the issue(s).

  1. Miscellaneous

15.1 No actions, omissions, or decisions taken by Zyxon Rummy shall be deemed a waiver of any rights or claims that Zyxon Rummy may have against the user. Any user that may have been subject to measures by Zyxon Rummy, such as account suspension or Content deletion, may not register/restore or attempt to register/restore the Zyxon Rummy account or the respective Content in any manner whatsoever until such time that such user is reinstated by Zyxon Rummy. Notwithstanding the above, if you breach these Terms of Use or the Policies and other documents incorporated therein by reference or any other agreements entered into between Zyxon Rummy and you in addition to these Terms of Use and/or the Policies, apart from the measures stated under Article 11, Zyxon Rummy reserves the right to take strict legal action including but not limited to referral to the appropriate police or other authorities for initiating criminal, civil, or other proceedings against you.
15.2 None of the provisions of these Terms of Use shall be deemed to constitute a partnership, joint venture, or agency between you and Zyxon Rummy, and you shall have no authority to bind Zyxon Rummy in any manner whatsoever.
15.3 Except as explicitly stated otherwise, any notice directed to Zyxon Rummy shall be given by email to Info@zyxonrummy.online, and you shall pay attention to the in-app notification on the first page of Zyxon Rummy from time to time. Notice shall be deemed to be delivered as soon as it has been given. It shall be the sole obligation of you to keep Zyxon Rummy updated about any change of your contact details. Failure in notice of the in-app notification on the part of the user, or failure to receive the notification on the part of the user due to negligence to update the contact details on Zyxon Rummy, shall not render such notices invalid.
15.4 If any clause of these Terms of Use and/or the Policies thereof shall be deemed invalid, void, or for any reason unenforceable to any extent, the remainder of these Terms of Use and/or the Policies other than those as to which it is held invalid or unenforceable shall not be affected thereby, and each provision of these Terms of Use and/or Policies shall be valid and enforceable to the fullest extent permitted by applicable Laws.
15.5 These Terms of Use, together with the other Policies, entered into between Zyxon Rummy and you, incorporated herein by reference, constitute the entire understanding and agreement between you and Zyxon Rummy with respect to the subject matter herein.
15.6 Subject to the Dispute Resolution hereunder and to any dispute resolution agreement separately agreed between Zyxon Rummy and you in any other agreements, all remedies of Zyxon Rummy and users under these Terms of Use whether provided herein or conferred by statute, civil law, common law, custom, or trade usage, are cumulative and not alternative and may be enforced successively or concurrently.

  1. Governing Law and Jurisdiction

These Terms of Use are stipulated in accordance with, and shall be governed and construed under the laws of India. If any dispute arises between you and the Company during your use of Zyxon Rummy, and no consensus can be reached after you deliver your concern to Info@zyxonrummy.online and discuss with our staff, then either you or Zyxon Rummy could refer such dispute to the competent court in India.

  1. Confidentiality

17.4 This confidentiality obligation shall survive the termination of these Terms of Use.

17.1 You acknowledge and agree that Zyxon Rummy does not represent or warrant maintaining the confidentiality of Content shared, transferred, uploaded, commented, or posted by you; although our endeavor is always to ensure reasonable efforts to maintain confidentiality of the information of your account, payment process, or other information that Zyxon Rummy bears the confidentiality responsibilities under applicable Laws in accordance with the Zyxon Rummy Privacy Policy.

17.2 All confidential information given to or received by you from Zyxon Rummy shall be kept confidential by you (whether or not such information or data has been marked as confidential) unless specifically permitted to the contrary in writing from Zyxon Rummy.

17.3 Further, Zyxon Rummy may at any time disclose any confidential information on a confidential basis to any prospective and current investors, strategic or financial, partners, or service providers other than users of Zyxon Rummy.

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